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Reminder:
Lines are long at the mall or the post office. Save a trip, save on gas, save your time. We ship your gifts to your loved ones. |
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| Warranty & ReturnsAll SohoFive products have a 30 day money-back guarantee except Diamond Jewelry items.
To make a return, follow these
steps:
- Contact us for a Return Material Authorization Number (RMA). Please clearly mark the RMA number on the return package, otherwise return package without the RMA number clearly written on it will be refused.
- Send us the
product within 30 days of receiving your purchase to our warehouse located at the following address:
SohoFive
2224 College Point Blvd.
College Point, NY 11356
- In order to keep our prices competitive, and offer free shipping, all returns are
subject to a 25% restocking fee.
- Shipping fees
are non-refundable on returns.
- Returned orders that received Free Shipping will have the originally waived shipping charges deducted from the return credit.
- Exchanges will incur additional shipping and handling charges.
- Return credit processing may take up to a maximum of 2-4 weeks.
- Items that are not returned in their original packaging will not be refunded.
- This warranty and return policy is NOT applicable to wholesale orders.
- All clearance sales are final. Clearance sales items are non-returnable
For questions
regarding returns, order status or general inquiries, send us a letter or an email to info@sohofive.com or contact us.
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